Technical Support

Aspose provides unlimited free technical support for all its products. The support is available to all users (including users with evaluation packages).

When you need help with Aspose.Slides for Android via Java, consider the following:

• The main avenue for support is the Aspose.Forums. Post your question in the Aspose.Slides forum—and it will be answered within a few hours. Aspose.Slides support team directly answers questions posted on the forum.
• Please note that Aspose does not provide technical support over the phone. Phone support is only available for sales and purchase questions.
• When expecting a reply in the forums, please be patient and make evaluations for time zone differences.

When you experience an issue with Aspose.Slides for Android via Java, follow these guidelines to resolve it in the most efficient manner:

• Check and confirm that you are using the latest Aspose.Slides for Android via Java version before reporting the issue. Perhaps, the issue you experienced was already resolved in an update.

  See Aspose.Slides download to get information on the latest version.

• Before reporting an issue, you may want to go through our forums, this documentation, and the API Reference. Perhaps, the answer to your question was provided already.

• When reporting an issue, please include the original document and (if possible) a fragment of your code pertaining to the problem. If you need to attach multiple files, put them in a ZIP package.

  You can safely attach your documents in Aspose.Forums because only you and Aspose developers have access to the attached files.

• Create and use one thread for a specific issue. If you experience another issue, you have to create another thread to report it.