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Customer satisfaction survey with grouped layout
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Understand how your clients are satisfied with your services, capabilities and their customer journey.
Source code
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#If you have contacted out store by phone, how satisfied are you with the way your call was handled?
()Fantastic! ()Excellent ()Satisfactory ()Mediocre ()Negative
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"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
},
{
"name": "",
"height": 57,
"element_type": "EmptyLine"
}
],
"column": 3,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
},
{
"name": "",
"children": [
{
"name": "Ability to listen, understand and answer your questions",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "Ability to listen, understand and answer your questions",
"children": [
{
"name": "Fantastic!",
"children": [
{
"name": "Fantastic!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Excellent",
"children": [
{
"name": "Excellent",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Satisfactory",
"children": [
{
"name": "Satisfactory",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
}
],
"column": 4,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
}
],
"columns_count": 4,
"columns_proportions": null,
"container_type": "Normal",
"block_right_margin": 0,
"block_bottom_margin": 0,
"block_top_padding": 0,
"element_type": "Container"
},
{
"name": "salesteam_header",
"children": [
{
"name": "",
"children": [
{
"name": "Please rate our SALES TEAM on the following",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 12,
"content_type": "Normal",
"align": "Center",
"element_type": "Content"
}
],
"column": 1,
"border": "None",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
}
],
"columns_count": 1,
"columns_proportions": null,
"container_type": "Normal",
"block_right_margin": 40,
"block_bottom_margin": 0,
"block_top_padding": 0,
"element_type": "Container"
},
{
"name": "salesteam_content",
"children": [
{
"name": "",
"children": [
{
"name": "The vehicle price and/or payments were discussed in a thorough manner",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "The vehicle price and/or payments were discussed in a thorough manner",
"children": [
{
"name": "Fantastic!",
"children": [
{
"name": "Fantastic!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Excellent",
"children": [
{
"name": "Excellent",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Satisfactory",
"children": [
{
"name": "Satisfactory",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
}
],
"column": 1,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
},
{
"name": "",
"children": [
{
"name": "Explanation of warranty coverage",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "Explanation of warranty coverage",
"children": [
{
"name": "Fantastic!",
"children": [
{
"name": "Fantastic!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Excellent",
"children": [
{
"name": "Excellent",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Satisfactory",
"children": [
{
"name": "Satisfactory",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
},
{
"name": "",
"height": 57,
"element_type": "EmptyLine"
}
],
"column": 2,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
},
{
"name": "",
"children": [
{
"name": "The professional manner in which you were treated",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "The professional manner in which you were treated",
"children": [
{
"name": "Fantastic!",
"children": [
{
"name": "Fantastic!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Excellent",
"children": [
{
"name": "Excellent",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Satisfactory",
"children": [
{
"name": "Satisfactory",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
},
{
"name": "",
"height": 57,
"element_type": "EmptyLine"
}
],
"column": 3,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
},
{
"name": "",
"children": [
{
"name": "Fulfilled all commitments made to you",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "Fulfilled all commitments made to you",
"children": [
{
"name": "Fantastic!",
"children": [
{
"name": "Fantastic!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Excellent",
"children": [
{
"name": "Excellent",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Satisfactory",
"children": [
{
"name": "Satisfactory",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Mediocre",
"children": [
{
"name": "Mediocre",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
},
{
"name": "Negative",
"children": [
{
"name": "Negative",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
}
],
"bubble_type": "Round",
"element_type": "Answer"
}
],
"element_type": "VerticalChoiceBox",
"threshold": 0,
"top_padding": 0
},
{
"name": "",
"height": 57,
"element_type": "EmptyLine"
}
],
"column": 4,
"border": "Square",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
}
],
"columns_count": 4,
"columns_proportions": null,
"container_type": "Normal",
"block_right_margin": 0,
"block_bottom_margin": 0,
"block_top_padding": 0,
"element_type": "Container"
},
{
"name": "other_header",
"children": [
{
"name": "",
"children": [
{
"name": "More about the buying experience",
"font_family": "Calibri",
"font_style": "Bold",
"font_size": 12,
"content_type": "Normal",
"align": "Center",
"element_type": "Content"
}
],
"column": 1,
"border": "None",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
}
],
"columns_count": 1,
"columns_proportions": null,
"container_type": "Normal",
"block_right_margin": 40,
"block_bottom_margin": 0,
"block_top_padding": 0,
"element_type": "Container"
},
{
"name": null,
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"align": "Left",
"answers_string": "\t()Fantastic! ()Excellent ()Satisfactory ()Mediocre ()Negative\r\n",
"question_text": "If you have contacted out store by phone, how satisfied are you with the way your call was handled?\r\n",
"element_type": "ChoiceBox"
},
{
"name": "",
"children": [
{
"name": "",
"children": [
{
"name": "If you overall experience was unsatisfactory - leave your contact information. We'll make it up to you!",
"font_family": "Calibri",
"font_style": "Regular",
"font_size": 10,
"content_type": "Normal",
"align": "Left",
"element_type": "Content"
},
{
"name": "contact_information",
"required": false,
"element_type": "WriteIn"
}
],
"column": 1,
"border": "None",
"border_size": 3,
"border_color": "Black",
"is_clipped": false,
"element_type": "Block"
}
],
"columns_count": 1,
"columns_proportions": null,
"container_type": "Normal",
"block_right_margin": 40,
"block_bottom_margin": 20,
"block_top_padding": 20,
"element_type": "Container"
},
{
"name": "test_id",
"value": "15478977",
"barcode_type": "Code32",
"qr_version": "Auto",
"align": "Center",
"height": -1,
"codetext": true,
"X": -1,
"Y": -1,
"element_type": "Barcode"
}
],
"element_type": "Page"
}
],
"element_type": "Template"
}
Page settings
This template was generated using the following paper size, orientation, font, and other layout settings:
GlobalPageSettings settings = new GlobalPageSettings
{
PaperSize = PaperSize.Letter,
Orientation = Orientation.Vertical,
BubbleColor = Color.Black,
BubbleSize = BubbleSize.Normal,
FontStyle = FontStyle.Regular,
FontSize = 10,
FontFamily = "Calibri",
};
Recognition results
Element Name,Value,
Ability to listen, understand and answer your questions,"Excellent"
Age Group,"31-45"
Consideration of your time,"Satisfactory"
Explanation of warranty coverage,"Satisfactory"
Fulfilled all commitments made to you,"Fantastic!"
Gender,"Male"
Gender,"$100-$150K"
Question1,"C"
Sincerity and honesty in dealing with you,"Satisfactory"
test_id,"154789770"
The manner in which you were greeted,"Fantastic!"
The professional manner in which you were treated,"Satisfactory"
The vehicle price and/or payments were discussed in a thorough manner,"Fantastic!"
Download
Click here to download full template sources and related files.
Package structure:
| File | Description |
|---|---|
| car-dealership.csv | recognition results based on the filled form available in this package |
| car-dealership.json | source code in JSON markup |
| car-dealership.omr | recognition pattern |
| car-dealership.png | printable form |
| car-dealership.txt | source code in text markup |
| car-dealership-recognized.png | filled form |
| logo.jpg | company logo |
| settings.json | page settings |